Privacy policy

Last Updated: 15-august-2024

At istorep.shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website istorep.shop and our services related to learning design and eBook creation. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect information to provide better services to our users. This may include:

a. Personal Information:
– Name
– Email address
– Phone number
– Payment details (credit card information, billing address)

b. Non-Personal Information:*
– Browser type and version
– IP address
– Device type
– Pages visited on our site
– Time and date of visit
– Referring site details

c. Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your experience on our website. These tools help us analyze user behavior, track visits, and remember your preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

– To Provide Services: Process your enrollment in courses, manage your account, and deliver course content.
– To Improve Our Offerings: Analyze user behavior to enhance our courses, website, and services.
– To Communicate: Send you updates, marketing materials (if you’ve opted in), and respond to your inquiries.
– To Process Payments: Facilitate secure payment transactions and manage billing.
– To Ensure Security: Protect against fraudulent activity and monitor for security breaches.
– To Comply with Legal Requirements: Fulfill our legal obligations and respond to lawful requests.

3. How We Share Your Information

Your personal information may be shared in the following circumstances:

a. With Service Providers:
We may share your data with third-party service providers who assist us in delivering our services, such as payment processors, email marketing platforms, and customer support services.

b. For Legal Reasons:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

c. In Business Transfers:
If we are involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

4. Your Data Protection Rights

You may have certain rights regarding your personal data, depending on your location:

– Access: You can request a copy of the personal data we hold about you.
– Correction: You can ask us to correct any inaccurate or incomplete information.
– Deletion: You can request that we delete your personal data, subject to certain conditions.
– Restriction: You can request that we restrict the processing of your personal data in certain circumstances.
– Objection: You can object to our processing of your personal data, especially for direct marketing purposes.

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website. Your continued use of the site after changes are made constitutes acceptance of the new terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

– Email: contact@istorep.shop

Thank you for trusting istorep.shop with your personal information!

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